Trustwave, A LevelBlue Company, is justifiably proud of its Managed Detection and Response (MDR) solution.
Trustwave MDR is an analyst recognized vendor in the MDR space having just been named as a Leader in the Leader the IDC MarketScape: Asia/Pacific Managed Detection and Response Services 2025 and has a long list of MDR accolades and awards filling our award shelves.
The reason Trustwave is so frequently called out from other MDR providers is our differentiating factors. Trustwave MDR offers competitive advantages that separate it from the other MDR security services offered by our competitors. Here are five key points:
1. Integration of Elite Threat Intelligence and Expertise from Trustwave SpiderLabs:
Trustwave's MDR security service is deeply infused with threat intelligence, research, ethical hacking, and forensic expertise from its internal security team, SpiderLabs. This provides a unique, real-world understanding of evolving threats (Tactics, Techniques, and Procedures, or TTPs) that is continuously integrated into detection and hunting processes. Many competitors rely on external or less integrated threat intelligence feeds.
2. Use of the Cloud-Native Trustwave Fusion Platform
As an MDR provider Trustwave leverages its proprietary, cloud-native security operations platform, Trustwave Fusion. This platform is designed to ingest and normalize high-value telemetry from the client's existing security tools (including third-party products), delivering a panoramic view across endpoints, networks, databases, and clouds. It acts as a security operations workflow engine accessible via a web portal or a mobile app for real-time visibility, incident participation, and chat with experts, enhancing responsiveness.
3. Emphasis on Maximizing Existing Security Tool Investments
Trustwave's MDR is specifically designed to work with and maximize the return on investment (ROI) of a client's existing security infrastructure (often referred to as a "heterogeneous ecosystem"). It offers extensive out-of-the-box integration with over 700+ data streams and best-in-class security technologies, allowing clients to leverage their existing tools rather than forcing a complete replacement, which is often a competitive requirement.
4. Security Colony Platform for Customer Resources and Collaboration
Trustwave offers a unique security collaboration platform called Security Colony to all MDR platform clients. This platform, often aimed at CISOs and security managers, provides a wealth of resources like toolkits, guidelines, playbooks, and assessment capabilities (such as ransomware readiness and security maturity scoring) derived from Trustwave's global cybersecurity consulting engagements. This proactive guidance and resource library is a differentiator from typical MDR service portals.
5. Aggressive and Personalized Mean Time to Respond (MTTR) with Full Containment and Remediation Capability
Trustwave's Mean Time to Respond (MTTR) is in the 30-minute range for critical threats, with outcomes produced in 10 minutes or less after data ingestion. Furthermore, the service often includes the critical "response" component, where analysts can take containment and remediation actions on the client's behalf (with pre-defined protocols), leveraging their security controls like process/network blocking, file removal, and device quarantine, which goes beyond simply alerting the client to a problem.
Trustwave MDR, featuring the elite expertise of SpiderLabs and the cloud-native Fusion platform, fundamentally maximizes your security ROI. Unlike MDR vendors who force replacements, Trustwave integrates with your 700+ existing tools. These points, coupled with proactive resources from Security Colony and aggressive, full-containment MTTR, proves Trustwave is a uniquely integrated, action-oriented leader in managed detection and response.
